High-touch concierge runs on memory: remembering the small details, the family context, the long arc of care. Toro is the platform that finally engineers the continuity your members are paying you for — with branded onboarding, ambient AI documentation that keeps you present, and hybrid billing that captures both your retainer and insurance visits.
Members sign up through a branded portal, e-sign their agreement, and pay their annual retainer in one flow. They land in a member dashboard with direct messaging, visit history, and after-hours access — no app store install required.
See Membership Model →Many concierge practices still bill insurance for visits. Toro reconciles retainer revenue and visit-level claims in one ledger so you always know what each member is worth — and which visits still need coding.
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